Privacy Policy
Last updated: August 2026
Who We Are
Trans World Logistic ("we," "us," "our") provides truck dispatching services to owner-operators and small fleets across the United States. This policy explains how we collect, use, and protect your information, including through phone calls and SMS text messages.
Information We Collect
- Contact details you provide, such as your name, phone number, email address, and truck type.
- Any details you share with us about your lanes, availability, or dispatch needs.
- Records of calls and text messages exchanged with our dispatch team, for service and quality purposes.
How We Contact You: Calls & SMS
To provide dispatching services, we contact carriers by phone call and SMS text message, including through a third-party dialer and messaging platform. By submitting your phone number to us, you consent to receive calls and texts from Trans World Logistic related to load opportunities, dispatch updates, and account matters, including messages sent using an autodialer.
- Message and data rates may apply, depending on your carrier plan.
- Message frequency varies based on your active loads and dispatch activity.
- You can opt out of SMS at any time by replying STOP to any text, or by calling us at +1 (201) 663-8477. Reply HELP for assistance.
- Consent to receive calls or texts is never a condition of using our services.
How We Use Your Information
We use your information to book and coordinate loads on your behalf, negotiate rates, communicate updates, respond to inquiries, and improve our dispatch services. We do not sell your personal information to third parties.
Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention & Security
We retain your information for as long as needed to provide dispatching services and to meet legal or operational requirements, and we use reasonable safeguards to protect it from unauthorized access.
Your Choices
You may request access to, correction of, or deletion of your information, or withdraw consent to future calls and texts, at any time by contacting us below.
Contact Us
Questions about this policy or your data? Reach us at transworldlogistics14@gmail.com or +1 (201) 663-8477.